Shipping policy
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Time
Estimated delivery times:
- Europe: 5–10 business days
- United Kingdom: 5–10 business days
- Other International Destinations: 7–15 business days
Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, or peak seasons.
Shipping Costs
Shipping costs are calculated at checkout and displayed before payment is completed.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email (when available).
Customs & Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact our support team and we will assist you in resolving the issue.
Contact Us
If you have any questions regarding shipping, please contact our customer support team.
Email: info@juniperxorvex.com